This morning, first thing, I dropped by the Esher and Molesey Royal Mail delivery office. It's an opportunity to see first hand just how busy our local postmen and women get at this time of year.

Mark Peters, the office manager, showed me round, how the systems work, and the kinds of challenges they have to grapple with - from rotweilers to bad handwriting on envelopes. I met a few of his team in the process. Good luck to all our postmen and women at this festive but hectic time!